Noel Has Stuck With DOM Distribution Since One Urgent Event

For decades, DOM Distribution has been a pillar of support in the agricultural community, providing unparalleled customer service and reliable equipment solutions. Among the many satisfied customers is Noel Chiconi, a sixth-generation cattle producer with deep roots in North Queensland. His family's legacy, originating from Italy in 1863, has weathered many challenges, including the 1974 beef depression and the devastating 2019 drought. Through it all, one thing has remained constant: the importance of dependable partners like DOM Distribution.

Noel’s connection to DOM Distribution began out of necessity. "Our mixer of the day that we had here broke down. I heard about DOM having fill-in mixers or emergency mixers. I contacted Pat O’Brien and he helped me out basically overnight with a fill-in mixer," Noel recalls. This swift response was crucial, allowing Noel to continue operations without significant downtime. "But no, very impressed, very, very happy with Dom and Pat. Yeah, just to say thank you for the help especially when the chips were down, when we're broken down, they got us out of a bind."

DOM’s ability to make it happen is exemplified by the Patz mixers they supply. "And the Patz mixer works so well for us, our staff like it. So, if the staff like it, we're all one happy family," Noel states. This sense of satisfaction is not just about the machinery, but about the seamless integration of these tools into daily operations, making the lives of those who use them easier and more efficient.

Noel and his wife chose their current area in Queensland for its ideal conditions for cattle farming. "My forebears first came to North Queensland, Clontarf and Collinsville, that Northern Area there. We come down to Taylor’s Plains especially for the Brigalow, Bottle Tree, buffalo country, black soil," Noel explains. This choice underscores the deep connection to the land and the importance of having reliable equipment to manage it.

The relationship with DOM Distribution goes beyond just transactions; it’s about mutual support and understanding the unique challenges faced by cattle producers. Noel’s experience with DOM is a testament to the company's commitment to customer service, especially during critical times. "We progressed to two new feed-out trucks and one of their mixers, we chose to use our old mixer on a new truck. They've always been accommodating and always done their best to help us usually weekends, night times, all the bad times, they've been great to deal with," he shares.

In an industry where timing and reliability are everything, DOM Distribution's decades of dedicated service and high-quality products have made a significant difference for farmers like Noel Chiconi. Their commitment ensures that agricultural operations continue smoothly, even in the face of adversity, fostering a community where everyone can thrive.

 

Mitch Smart